The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 574 |
Houston, TX | 411 |
Philadelphia, PA | 287 |
Washington, D.C., DC | 225 |
Seattle, WA | 200 |
Atlanta, GA | 196 |
Denver, CO | 180 |
Sacramento, CA | 146 |
Salt Lake City, UT | 145 |
Minneapolis, MN | 125 |
Detroit, MI | 118 |
Indianapolis, IN | 118 |
Brooklyn, NY | 104 |
San Francisco, CA | 96 |
Portland, OR | 84 |
Boston, MA | 79 |
Miami, FL | 78 |
Orlando, FL | 78 |
Pittsburgh, PA | 73 |
Oakland, CA | 59 |
Baltimore, MD | 56 |
Charlotte, NC | 55 |
Jacksonville, FL | 48 |
New York City, NY | 44 |
Tampa, FL | 44 |
Nashville, TN | 40 |
Reno, NV | 37 |
Phoenix, AZ | 36 |
Dallas, TX | 33 |
Birmingham, AL | 32 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Daniel Lukiw (@danylko95) reported
@NYRangers Sykora and Kravtsov should have all eyes on them. Too bad I have Comcast and can't watch this
- BlueBlueBlue (@NSurfer62) reported
@xfinityWorst "customer service" EVER. Between today and yesterday I have wasted so much time. And I have to pay you. Hahahaha.#CancelXfinity
- R&B NightsTV (@RnBNights90s) reported
This is absolute GARBAGE @Xfinity @comcast. A 16 hr outage, multiple false ETR's and NO way of getting any accurate update. Will remote workers be compensated for your negligence?
- Bob Germanovich (@BobGermanovich) reported fromParkside, Pennsylvania
I’ve lost an entire day’s ability to work because @xfinity can’t keep their network running, but do you think they’ll refund 1/30th of my September bill?? @comcast #xfinitysucks
- Ryan Harris (@ryanharris662) reported fromMemphis, Tennessee
This day just turn into the worst day ever thanks to @Xfinity
- Wikipedia On This Day (@wikionthisday) reported
2005 - The PBS Kids Channel is shut down and replaced by a joint network with Comcast called Sprout.
- AG (@Gorantee) reported
@Xfinity never has trouble sending you a bill but their website is rarely functioning…seems they have their priorities right, pay them for nothing in return
- Maurice Patton (@mopatton_sports) reported
@WonderJaye One of the best things I did was sever ties with them. They and Comcast are two of the worst.
- Joppy Woods, 2023 Masters favorite (@joppyp7) reported
I would rather spend an entire day on the phone with Comcast’s customer service than I would spend another minute speaking with @SallieMae’s
- AtomicBitch (@Mistress_K_) reported
So bored waiting for xfinity to come fix the internet. Come entertain me with some online shopping and games while i wait.
- Tony C (@TCSFGFAN) reported
Anyone else having trouble with Comcast internet? 95126 zip code #comcast #comcastoutage
- dj (@dusse_Dave) reported
@Xfinity my internet been out for almost 24 hours ! This is crazy and I hope y’all know I’m expecting compensation for this terrible service
- Ozz_Encz (@OzzEncz) reported
1/2 Xfinity techinician came today to install that but he couldn't find the tab where the cables come from. After 1 hr looking for it he found it but now the problem was that the walls of the house are too thicc to perforate it himself and make a hole to pass the cable through
- Leesa 🌸 (@Petty_gg) reported
So @Xfinity wants to have a whole internet outage for 12+ hours in the whole Bay Area and then come like some people don’t need work from home. That’s wild. Basically, I can’t do my job because you can’t do yours?
- johnathan hardy (@igobyhardy) reported
I haven’t had internet since 9 am cause comcast is laying fiber down. this **** sucks
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